Patient Privacy & Confidentiality

We are committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). All patient information is kept strictly confidential and is only accessed, used, or disclosed as necessary to provide services or as required by law. 

Secure Handling of Information

All documentation, including lab orders and patient records, is handled with the highest level of security. We take appropriate administrative, physical, and technical safeguards to protect your information from unauthorized access, loss, or disclosure.

No Medical Advice or Interpretation of Results

I understand that Coastline Mobile Phlebotomy provides specimen collection services only and does not diagnose, treat, interpret, or discuss laboratory results. I agree to contact my healthcare provider or the testing laboratory directly regarding any questions, concerns, or interpretation of results.

Professional Standards & Certification

All services are performed by trained and qualified phlebotomy professionals who follow established clinical guidelines and best practices to ensure accuracy, safety, and patient comfort.

Infection Control & Safety Protocols

We adhere to strict infection control procedures, including:

  • Use of sterile, single-use equipment

  • Proper hand hygiene and personal protective equipment (PPE)

  • Safe handling and disposal of sharps and biohazard materials

Specimen Integrity & Handling

All specimens are collected, labeled, stored, and transported in accordance with laboratory standards to ensure accuracy and reliability of results.

Patient Safety & Comfort

Your safety and comfort are our priority. We take a patient-centered approach, allowing time for questions, addressing concerns, and ensuring a calm and professional experience.

Compliance with Regulations

Coastline Mobile Phlebotomy complies with all applicable local, state, and federal regulations governing specimen collection, transport, and patient privacy.

Limitations of Liability

While every precaution is taken to ensure quality service, Coastline Mobile Phlebotomy is not responsible for laboratory processing errors, delays, or outcomes once specimens have been transferred to the laboratory.

By using our services, you acknowledge and agree to our Privacy, Safety & Compliance practices.